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Home > Lifetime Replacement Guarantee

Lifetime Replacement Guarantee

Jaccard Corporation has a strong reputation for providing high quality kitchen products to the consumer market as well as standing behinds it products through its limited lifetime warranty coverage. Now, Jaccard is taking it’s commitment to a new level by offering an industry leading Lifetime Replacement Guarantee (LRG) on all of it’s consumer products.
One Easy Step To Activate LRG Coverage
  • Owner must complete product registration, at www.jaccard.com or toll free at (866) 478 7373 for each individual product to be covered, within 90 days of the original purchase date. Click here to register now
Process For Making A Claim for LRG Coverage
  • Owner must contact Jaccard Customer Service at (866) 478-7373 to receive an Return Authorization Number 
  • Owner must return the damaged product to Jaccard Corporation, Attention: LRG, 70 Commerce Drive, Rochester, New York, 14623.
  • Owner must include contact information (name, address, e-mail, return authorization number and phone number) and a check or money order for $5.00 (made out to Jaccard Corporation) to cover return S&H.
LRG Additional Terms, Conditions & Restrictions 
  • Jaccard Corporation will determine whether the damage item will be repaired or replaced under this LRG program.
  • LRG does not apply to the replacement of wear and tear on parts such as stainless steel blades, wood parts, etc.
  • LRG applies to and covers each item purchase by the original owner and is limited to one (1) free replacement. LRG expressly does not cover product purchased as used or the replacement product(s) provided free under these guarantee programs. 
  • LRG applies to and covers damage to the item but expressly does not cover, loss, theft, etc. whereby the original product can not be returned to Jaccard Corporation. 
  • LRG expressly does not apply to or cover the item when used for commercial applications. 
  • LRG coverage applies only to products purchased and used within the Contiguous United States.